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Children's Hospital of Orange County

Children's Hospital of Orange County

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Questions about your child's health? Call our free 24/7 Nurse Advice Line 844-GET-CHOC.

Home » Patient and Family Experience » Pay My Bill » Financial Resources

Financial Resources

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We know that medical billing and insurance can be confusing. At the CHOC Family Financial Resource Center, we can assist you with:

  • Verifying or obtaining insurance
  • Identifying prior authorization requirements
  • Identifying deductibles and co-payments
  • Financial assistance

We have a dedicated team available Monday-Friday, 8:00 a.m. to 4:30 p.m. to assist you with any of your CHOC billing or insurance inquiries. Please call 714-509-8600.

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If you have recently lost or do not have medical insurance, you can call the CHOC Family Financial Resource Center at 714-509-8600. Our compassionate and knowledgeable team can provide information and resources to your family as you navigate the Medi-Cal and Covered California health exchange process.

For additional information, here is a list of health networks for medical care:

  • CHOC Health Alliance – (800) 424-2462
  • AltaMed Health Services – (866) 880-7805
  • AMVI Care Health Network – (888) 747-2684
  • Arta Western Health Network – (800) 780-8879
  • CalOptima Community Network – (714) 246-8500
  • Family Choice Health Network – (800) 611-0111
  • HPN-Regal Medical Group – (800) 747-2362
  • Monarch Family HealthCare – (888) 656-7523
  • Noble Mid-Orange County – (888) 880-8811
  • Prospect Medical Group – (800) 708-3230
  • Talbert Medical Group – (800) 297-6249
  • United Care Medical Group – (877) 225-6784

Financial Assistance

Patients who meet the established FAP criteria may be eligible for 75% to 100% reduction of their CHOC bill. Families that are verified at 400% or less of the Federal Poverty Limits (FPL) will receive 100% reduction of their CHOC bill.

The most recently published Federal Poverty Limits will be used in the assessment of a family qualifying for the CHOC Financial Assistance Plan. Financial documentation, such as current tax return records, income verification, as well as bank statements may be required to determine eligibility.

Families may obtain a copy of the CHOC FAP application in English or Spanish below or by calling the CHOC Family Financial Resource Center at 714-509‐8600. A Family Financial Resource Center representative may provide assistance in understanding the process on how to complete the FAP application.

  • CHOC  Financial Assistance Summary: 
    English | Arabic | Farsi | Korean | Mandarin | Somalian | Spanish | Tagalog | Vietnamese
  • Patient Financial Assistance Policy: 
    English | Arabic | Farsi | Korean | Mandarin | Somalian | Spanish | Tagalog | Vietnamese
  • CHOC Orange / Mission Viejo Financial Assistance Application: 
    English | Arabic | Farsi | Korean | Mandarin | Somalian | Spanish | Tagalog | Vietnamese

1201 W La Veta Ave
Orange, CA 92868

(714) 997-3000

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