Patient and Family Experience

CHOC is different than most hospitals. You feel it the moment you walk in the door, and at every step that follows. Whether you’re visiting us for a hospital stay, procedure, appointment or to comfort a loved one, our goal is to make your experience as seamless as possible. Within this section of the website, you’ll find everything you need to know about CHOC before, during and after your visit.

CHOC has an entire team dedicated to creating a thoughtful, consistent experience for our patients and families that reflects our mission and culture. The experience team collaborates with patients and families, medical staff, physicians, CHOC associates and the community to deliver an exceptional experience across all locations and touchpoints.