Financial Resources

We know that medical billing and insurance can be confusing. At the CHOC Family Financial Resource Center, we can assist you with:

  • Verifying or obtaining insurance
  • Identifying prior authorization requirements
  • Identifying deductibles and co-payments
  • Financial assistance

We have a dedicated team available Monday-Friday, 8:00 a.m. to 4:30 p.m. to assist you with any of your CHOC billing or insurance inquiries. Please call 714-509-8600.

Support During COVID-19

We understand the negative financial impact that COVID-19 may have created for your family. We are here to support you.

If you have recently lost or do not have medical insurance, you can call the CHOC Family Financial Resource Center at 714-509-8600. Our compassionate and knowledgeable team can provide information and resources to your family as you navigate the Medi-Cal and Covered California health exchange process.

For additional information, here is a list of health networks for medical care:

CHOC Health Alliance – (800) 424-2462
AltaMed Health Services – (866) 880-7805
AMVI Care Health Network – (888) 747-2684
Arta Western Health Network – (800) 780-8879
CalOptima Community Network – (714) 246-8500
Family Choice Health Network – (800) 611-0111
HPN-Regal Medical Group – (800) 747-2362
Monarch Family HealthCare – (888) 656-7523
Noble Mid-Orange County – (888) 880-8811
Prospect Medical Group – (800) 708-3230
Talbert Medical Group – (800) 297-6249
United Care Medical Group – (877) 225-6784

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Financial Assistance

Patients who meet the established FAP criteria may be eligible for 50% to 100% reduction of their CHOC bill. Families that are verified at 200% or less of the Federal Poverty Limits (FPL) will receive 100% reduction of their CHOC bill.

The most recently published Federal Poverty Limits will be used in the assessment of a family qualifying for the CHOC Financial Assistance Plan. Financial documentation, such as current tax return records, income verification, as well as bank statements may be required to determine eligibility.

Families may obtain a copy of the CHOC FAP application in English or Spanish below or by calling the CHOC Family Payment Center at 714-509‐8600. A Family Payment Center representative may provide assistance in understanding the process on how to complete the FAP application.

CHOC  Financial Assistance Summary: English | Spanish

Patient Financial Assistance Policy: English | Spanish

CHOC Orange / Mission Viejo Financial Assistance Application: English | Spanish