• Skip to primary navigation
  • Skip to main content
  • Skip to footer
Children's Hospital of Orange County

Children's Hospital of Orange County

Donate
  • I Want To…
    • Find a Doctor
    • Make an Appointment
    • Access CHOC Patient Portal
    • Explore Career Opporunities
    • Estimate My Charges
    • Pay My Bill
    • Request Medical Records
    • Download Vaccine Records
    • Refer a Patient
    • Visit a Patient
    • Connect
    • Volunteer
    • Help
    • I Want To…
      • Find a Doctor
      • Make an Appointment
      • Access CHOC Patient Portal
      • Explore Career Opporunities
      • Estimate My Charges
      • Pay My Bill
      • Request Medical Records
      • Download Vaccine Records
      • Refer a Patient
      • Visit a Patient
      • Connect
      • Volunteer
      • Help
  • Services
    • Primary Care
    • Specialty Care
    • Mental Health
    • Conditions Library
    • All CHOC Services
  • Patients & Families
    • Make an Appointment
    • MyCHOC Patient Portal
    • Pay Your Bill
    • Request Medical Records
    • CHOC Health Hub
  • For Medical Professionals
    • Refer a Patient
    • Care Guidelines
    • Physician Relations
    • Continuing Medical Education
    • Residency and Training Programs
  • Research & Innovation
    • Research Institute
    • Medical Innovation Institute (Mi4)
  • Locations
    • Emergency Departments
    • CHOC Hospital
    • CHOC at Mission Hospital
    • Urgent Care
    • Primary Care Offices
    • Specialty Centers
    • All CHOC Locations
  • About
    • Main Operator: 714-997-3000
    • Customer Care: 714-509-3200
    • Nurse Advice: 1-844-GET-CHOC
    • Contact Us
    • CHOC Foundation
    • Events
    • News Media Resources
  • Find a Doctor
  • Careers
  • Log In
    • MyCHOC
    • MyChart (CHOC Mission)
  • Donate

Questions about your child's health? Call our free 24/7 Nurse Advice Line 844-GET-CHOC.

Home » Videos » About » Family Resource Center

Family Resource Center

  • Video Menu
    • For Patients & Visitors
      • CHOC Experience Video Guide
      • Mental Health Webinar Archive
      • Mental Health Video Library
    • For Medical Professionals
      • CMEs
      • Virtual Pediatric Lecture Series
    • Our Stories

The Monica and Christopher Furman Family Resource Center is a warm, welcoming environment that provides comfort and education to our patients and families. Part of our patient- and family-centered vision is to provide you the information and tools you need while you’re at CHOC. Whether you need a fax machine to conduct personal business, a computer to research your child’s health condition or simply a place to go and have a moment of normalcy, the Family Resource Center is available for every need.

Learn more about the family amenities and services at CHOC


View Transcript

Rose Ovalle: Our goal is really to create that sense of normalcy for our families. When they’re in such a challenging time in their lives, we want to create a space that’s safe for them and they feel that they can decompress. The Family Resource Center is a warm, welcoming environment that provides comfort and education to our families.

Alyssa: It sounds so simple, but walking from our room to the elevators and down to the 2nd floor was a little stress relieving break.

Cristina: This is a place where I can breathe. I’m able to just relax a little bit and it’s just comfy, cozy. Everybody wants to feel that comfort.

Rose Ovalle: We want to make sure that our families feel supported. Their needs are being met and that their overall experience is positive. We have a wonderful staff of volunteers here that can help and guide our families and our patients in providing resources and also distraction with different activities and programing.

Alyssa: Having these happy, friendly volunteers and staff in the family resource center was very uplifting.

Cristina: We come here and we enjoy our time here because everyone is so welcoming and so loving. Their impact on me is huge because I have that support system.

Rose Ovalle: I have lots of families that come in here and say, “This is my favorite part of the day. It gives me something to look forward to.”

Alyssa: The only thing I would look forward to on some days, aside from seeing my daughter and getting to hold her and give her hugs and kisses. But aside from being with my daughter, there were some days where the only thing I looked forward to was coming down to the family resource center.

Cristina: They’re so involved and they take their time. I can count on them. I can reach out and I know that someone from the resource center will be here.

1201 W La Veta Ave
Orange, CA 92868

(714) 997-3000

CHOC is affiiliated with

CHOC Links

  • Contact Us
  • Directions
  • Locations
  • News Media Resources
  • Careers
  • Giving

I Want To…

  • Find a Doctor
  • Refer a Patient
  • Pay My Bill
  • Request Medical Records
  • MyCHOC Patient Portal
  • Volunteer

Legal

  • Patient Rights and Responsibilities
  • Notice of Privacy Practices
  • Notice of Nondiscrimination
  • Language Assistance
  • Pricing Transparency
  • Privacy Policy
Choco Wave
  • US News and World Report
  • The Joint Commission
  • California Awards
  • Magnet Recognized
  • Charity Navigator

Language Assistance:

  • Español
  • 繁體中文
  • Tiếng Việt
  • Tagalog
  • 한국어
  • Հայերեն
  • فارسی
  • Русский
  • 日本語
  • العربية
  • ਪੰਜਾਬੀ
  • ខ្មែរ
  • Hmoob
  • हिंदी
  • ภาษาไทย
  • Facebook
  • Twitter
  • Pinterest
  • Instagram
  • LinkedIn
  • YouTube

©2025 CHOC, A 501(c)(3) Organization