Disney Children’s Hospitals Initiative
The Walt Disney Company is committed to delivering comfort and inspiration to children facing serious illness. This commitment dates back to Walt Disney himself, who would visit with children in hospitals, often accompanied by Disney characters and animators.
In 2018, Disney built on this legacy by announcing a $100 million commitment to help reimagine the patient journey in children’s hospitals.
When families have a child facing serious illness, they describe the journey as one where they face moments of high anxiety and stress, and feel alone.
Disney is using the best of its storytelling, beloved characters and creativity to create a more personal and comforting experience for children.
Robert Iger
Executive Chairman of The Walt Disney CompanyHow the Disney Children’s Hospitals Initiative Comes to Life
Magic Windows
Gaze through a Magic Window for a mesmerizing view into the worlds of beloved stories.
Murals
Visually stunning, large scale wall art that draws the imagination into the vibrant worlds of Disney’s storytelling. Unlock augmented reality content using the Disney Team of Heroes app.
Magic Art
Delightful digital screens spark to life with favorite characters who deliver fun, animated, inspirational messages.
Disney-Themed Starlight Gowns
Featuring characters from Disney’s beloved stories, these gowns are a comforting alternative to plain hospital wear – giving patients a sense of the familiar so their hospital stays are less intimidating.
Care Packages
Filled with fun activities and keepsakes such as room decals, journals and playing cards, the curated care packages allow children to personalize their hospital rooms.
Disney Team of Heroes App
Loaded with games, interactive tales, animated character encounters, augmented reality and more, the free app helps bring favorite characters to life.
DisneyNOW Access
Featuring fun games and the best of Disney TV content from Disney Channel, Disney Junior and Disney XD, complimentary access can help loneliness during hospital stays.
Disney Movie Moments
This one of a kind program enables patients to enjoy first-run movies and classic favorites within the hospital.
Disney Toy Delivery
A year’s worth of toys, books and games that provide a bit of joy to the hospital – bringing children and families together.
Disney Institute Training
Customized training to equip hospital leaders and staff of all levels with personalized knowledge enhances the experience for patients and families with exceptional care, compassion, comfort and connection.
Staff Badges
Pinned to a doctor’s coat or a caretaker’s scrubs, badges with the familiar smiling face of a favorite character give comfort and encouragement to young patients.
We look forward to hearing from you!
Tell us about your experience with the Disney’s concepts and experiences at CHOC. Cuéntanos tus interacciones con los conceptos y experiencias de Disney en este hospital.
How to Interact with the Murals
As part of the Disney Children’s Hospitals Initiative, visually stunning, large-scale murals are installed in several areas of CHOC Hospital. Use the Disney Team of Heroes app to unlock augmented reality content that will surely draw the imagination into the vibrant worlds of Disney’s storytelling.
This step-by-step guide and video explain how to use the app to interact these mesmerizing murals.
Frequently Asked Questions
What is Complimentary Disney Hospital Access?
Complimentary Disney Hospital Access brings the magic of Disney Channels to you during your stay. Enjoy free access to Disney Channel, Disney Junior and Disney XD full episodes, Disney Channel Original Movies, and live Disney TV on the DisneyNOW app.
What is the DisneyNOW app?
DisneyNOW is the home of your favorite Disney Channel, Disney Junior, and Disney XD TV shows, games, Disney Channel Original Movies, and live TV – all in one place!
What is the Disney Team of Heroes app?
The Disney Team of Heroes app unlocks stories, games, and other entertainment offerings on mobile devices that can be enjoyed throughout the hospital or from the comfort of a patient’s room. Learn more.
Is the Complimentary Disney Hospital Access Free?
Disney Hospital Access is a free service for patients during their hospital stay. If you are a patient, follow the steps below:
- Connect to CHOC Guest Wi-Fi.
- Download the DisneyNOW app or visit DisneyNOW.com.
- Select “Complimentary Disney Hospital Access” under TV providers.
- Experience the magic of DisneyNOW.
Note: If using an iPhone, iPad, or iPod Touch, select “Don’t Allow access to your TV provider subscription” before selecting Complimentary Disney Hospital Access. If you already allowed access to your TV Provider, disregard the steps above and enjoy DisneyNOW with your TV provider subscription.
How do I connect to Complimentary Disney Hospital Access?
Please connect to CHOC Guest WiFi network on your device in order to use Complimentary Disney Hospital access.
Will the hospital provide a mobile device?
To enjoy Complimentary Disney Hospital Access, you will have to use your own mobile device.
Which devices support the DisneyNOW app?
Fire HD 8 (2016) Fire HD 8 (2017) Fire 7 (2017) Desktop Browsers: Microsoft Edge 16 and above Mozilla Firefox 58 and above (latest Firefox version) Google Chrome 63 and above (latest Chrome version) Safari 11 and above (latest Safari version) Mobile Browsers: iOS – Safari 10.3 and above (latest version) Android – Chrome 64 (latest version) Operating Systems: Windows Mac OSX
Do I have to be connected to Complimentary Disney Hospital Access to play games?
No, you don’t have to be connected to Complimentary Disney Hospital Access to play games in DisneyNOW. DisneyNOW also has shorts and some full episodes that do not require Complimentary Disney Hospital Access.
Why can’t I connect to Complimentary Disney Hospital Access?
You must be at a CHOC location to enjoy Complimentary Disney Hospital Access. If you’re having trouble connecting, please ensure that you’re connected to CHOC Guest WiFi. Please note: If your stay is longer than two days, you will have to sign in to Complimentary Disney Hospital Access again after two days. If you’ve previously allowed access to your TV Provider on iOS but want (or need) to use the Complimentary Disney Hospital Access during your hospital visit, here’s how:
- On your iPhone, iPad or iPod Touch, go to iOS Settings.
- Select TV Provider from the settings menu.
- Disable DisneyNOW under “Allow TV Provider Access.”
- Relaunch DisneyNOW and follow the sign in instructions for Complimentary Disney Hospital Access.
If you’d like to re-allow DisneyNOW access to your TV Provider in iOS and not use Complimentary Disney Hospital Access, here’s how:
Enable DisneyNOW under “Allow TV Provider Access.”
On your iPhone, iPad, or iPod Touch, go to iOS Settings.
Select TV Provider from the settings menu.