Managing your child’s health just got easier. MyCHOC, our new, improved patient portal, will replace CHOC Link and become your personalized connection to CHOC. This page provides information and guidance on how to get started on MyCHOC and other tools available as part of CHOC’s Digital Experience Initiative.
Getting Started
1. Download the App or Access the Web App from your browser.
- Download the app by clicking the buttons below, or go to the Apple App Store/Google Play Store and search “MyCHOC”
- Tap “Install” to download to your device.
2. Create an Account: The MyCHOC app works with your CHOC Link Patient Portal account. If you already have a CHOC Link account, go to Step 3. If you do not have a CHOC Link Account:
- On the home screen, tap CREATE ACCOUNT
- Submit the request form
- A CHOC Link invitation will arrive in your email within 3 business days (check your spam filter if you did not receive your invitation
- Click the link in the email to complete your account setup
3. Sign In: if you already have a CHOC Link account
- From the home screen, tap SIGN IN WITH CHOC LINK ID
- Enter your email and password and tap SIGN IN
If you experience trouble signing in, follow the instructions for resetting your password
Featured
My Health
- View Medical Records
- Allergies
- Immunizations
- Health Problems
- Lab Results
- Medication List
- Request medical records
- View non-sensitive appointment data for 12-17 age range
- Appointments
- View Appointments
- Mobile Check-In Integration
- Print Medical Records
My Financials
- Simple Bill Pay
- Payment Portal
Find Care
- Find a Location
- Location Search
- Location Details
Message Center
- Integration with CHOC Link
In-App Support
- FAQs
- Support ticket form
- Chatbot
- Help Page
Accessibility
- Dark Mode UI/UX
- Soporte en español
- Large Font
Content
- More from CHOC
- Personalized Content (CHOC Web/Email)
Mobile Check-In
Receive email and text message reminders of upcoming appointments.
Patients and primary and care locations will receive reminders via email or text message directing them to confirm their appointment and check in online. MyCHOC users will see alert flags on their appointments letting them know check-in is available and can complete the registration process from inside the app or web experience. The MyCHOC app is not required to utilize this new service.
Streamline and simplify appointment check-in.
Check in and complete pre-registration activities, including identity verification, copay collection and pre-visit forms, from your own device (any smartphone, computer, or tablet) in the privacy and comfort of your home from the privacy and comfort of your home.
Have questions?
See our FAQ section on CHOC.org for answers to common questions about our new check-in process, including when this service will become available at your CHOC location
Getting Started
Begin Mobile Check-In by selecting the link sent by SMS and/or Email
You will initially receive an appointment confirmation and reminder 2 weeks prior to your appointment. 5 days prior to your appointment you will receive an SMS and/or email notifying you pre-registration is available. Select the link which will take you to the mobile check-in activity. After entering a multi-factor authentication code, begin by confirming the patient’s date of birth
Contact Info, Insurance, Forms and Copay
Review you contact and insurance information which will be filled in based on what is available in the EHR. Fill in the blanks as appropriate.
Patient Demographics: Contact information, patient custody, language, race, ethnicity, SSN, PCP
Billing Responsibility: Guarantor, relationship to patient, DOB, address, billing email address
Guardianship
- Next of kin, legal guardian name, relationship, phone, language.
- Emergency Contact
Primary Insurance
- Insurance provider, member ID, upload insurance card photo.
- Secondary Insurance
Photo ID: Upload drivers license photo
Forms
- Consent, Notice of Privacy Practices, Mutual Arbitration Agreement.
- Other forms may be required depending on if you are a new patient and the department you are being seen.
Copay Notice: Pay your balance up front
Rate your experience: Survey
Billing
Our new billing solution features a redesigned look and feel for patient billing statements, while allowing patients to see all owed amounts consolidated on our digital portal to access and pay bills in one convenient place.
Perks of CHOC Bill Pay
Schedule payments in advance. | Easily find all past bills & payments. |
View all your family’s bills with one account. | Manage your account without having to call. |
Go paperless by opting in to eBills. | Securely message us with any questions. |
Using Patient Wallet
The CHOC Patient Wallet is your one-stop shop for all your CHOC bills. You can log in to your Patient Wallet at any time from your phone, tablet, or desktop to view and pay your bills, create payment plans, communicate directly with our billing department, and more!
Pay Your Bill in 3 Easy Steps
- Visit choc.patientwallet.org
- Enter the 9-digit SecureHealthCode and the total balance due from the upper right-hand corner of your bill. Click Find Bill.
- Before paying your bill, you will be prompted to create your PatientWallet account. Once complete, you can view affordable options and complete your payment
Please reach out to Family Patient Center @ 714-509-8600 if you have questions about your balance
Request Support
If you are experiencing problems with MyCHOC that have not been addressed in this document or in our MyCHOC FAQs , you can submit a support ticket in the app by navigating to More > Help > Submit a Support Ticket. If you are having difficulty logging in, you can also submit a support ticket here.