Save time and check in before your appointment:
You may receive an email or text message from CHOC to remind you of your upcoming appointment. Please click the “check in” link in that message to complete your pre-registration paperwork. You can complete this process from the comfort of your home, prior to coming in to the office.
Day of appointment:
For in-office visits, plan to arrive 15 minutes prior to your appointment time. Be sure to let staff know you have arrived, even if you completed your check in.
Changes in your insurance:
If your health insurance has changed since your last visit, please call the office to update it immediately to ensure we have the appropriate authorizations in place.
Canceling or rescheduling your appointment:
If you are unable to attend this appointment you must call to cancel, reschedule, or convert to a telehealth appointment as soon as possible.
Copay:
Please be prepared to pay your copay or any out-of-pocket charges at the time of check-in.
What to bring:
Please bring a list of your medications and other pertinent health records.
Telehealth Visits:
Patients having telehealth visits will receive an email or text message with instructions for accessing their appointment. Click here for resources and information about how best to prepare for your telehealth visit.
Download the MyCHOC app:
Manage your child’s appointments and health with the MyCHOC app or online. Learn more about MyCHOC.
