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Specialty Pharmacy

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We understand it can be overwhelming for parents to navigate pharmaceutical care for your child. That’s why the CHOC Specialty Pharmacy team of trained pharmacy technicians and clinical pharmacists are dedicated to offer personalized services for pediatric patients receiving specialty medication(s). Specialty medications are usually needed for complex diseases, costly, require special handling and/or storage conditions and might not be available at local pharmacies.

CHOC Specialty Pharmacy works directly with your doctors and nurses to ensure your child has timely access to the specialty medication(s) at the lowest cost possible. Our specialty clinical pharmacists are trained in complex diseases and are available whenever you need us to discuss your medications, symptoms, side effects or any questions related to your child’s medication therapy.

The CHOC Specialty Pharmacy is also fully accredited by URAC and ACHC, meaning that we have demonstrated commitment to quality care and services to all our patients.

What We Treat

Our pediatric-trained pharmacists work with your care team from specialty clinics including:

what we treat

Frequently Asked Questions

How do I fill a new prescription?

CHOC Specialty Pharmacy will work with your prescriber when you need a new prescription drug. In many cases, your prescriber will send CHOC Specialty Pharmacy a new copy of your child’s prescription. However, you may also call CHOC Specialty Pharmacy and ask that we contact your prescriber to get the new specialty prescription.

How do I order refills?

A patient care coordinator will call you before your child’s medication is scheduled to run out to check your progress and decide when to ship the next refill. Please call 714-509-9118 or toll free at 877-794-2462 (877-RX4-CHOC) during our normal office hours if you have any questions or need any help.

Can specialty medications be delivered?

We arrange delivery of your child’s specialty medication(s). They can be delivered to your home, your prescribers’ office or another approved location.

We will also include any necessary supplies, like needles, syringes, and alcohol swabs. If your medications require special care or refrigeration, they will be packaged and shipped that way.

What about medications that are not available at CHOC Specialty Pharmacy?

If you cannot get a medication at CHOC Specialty Pharmacy, your patient care coordinator will work with you and another pharmacy to make sure you receive the medication. If you want the prescription transferred to another pharmacy, please contact your patient care coordinator and we will transfer the prescription for you.

I have questions about my child’s medication(s). Who can I talk to?

CHOC specialty pharmacists are trained on the medication(s) your child is taking. They are here to answer your questions about your child’s care plan. Please call a CHOC specialty pharmacist if you have any questions about your child’s treatment.

In the case of an emergency, call 911. A licensed pharmacist is available 24 hours a day, 7 days a week, for any urgent needs about your child’s medication. Our pharmacists can be reached at 714-509-9118 or (877) 794-2462 (877-RX4-CHOC).

Are there resources available to help manage me my child’s medical conditions?

CHOC Specialty Pharmacy offers several patient care management programs. These programs provide care for your child’s specific medical conditions.

The service includes:

Ongoing evaluation
Health monitoring
Assessment of educational needs
Management of medication use

The programs are a great way to be proactive and improve your child’s health. This service is provided to you at no additional cost and your involvement is completely voluntary. You can opt out by calling or emailing the pharmacy at any time.

Who can I talk to about questions related to claim issues?

If you have any questions or problems related to your child’s prescription claim you can call us for help. Please call 714-509-9118 or (877) 794-2462 (877-RX4-CHOC). Our hours are from 10am to 6pm, Monday - Friday.

What is the service area of CHOC Specialty Pharmacy?

CHOC Specialty Pharmacy takes care of CHOC patients who live within 30 miles of the hospital. If you live further than 30 miles away, a patient care coordinator will call you to give you instructions on how to get your medicines.

A licensed specialty pharmacist is available 24 hours a day, 7 days a week, for any urgent needs relating to your child’s medication(s). CHOC specialty pharmacists are specially trained on the medication(s) your child is taking and they are here to answer questions about your child’s care plan. Please call 714-509-9118 or 877-794-2462 (877-RX4-CHOC) if you have any questions regarding your child’s treatment.
In case of an emergency, call 911.

Patient Satisfaction

of patients agreed that their medications were delivered quickly and accurately

of patients were satisfied with the education provided by the pharmacy staff

of patients agreed that pharmacy staff was quick to respond and helpful

patients would strongly recommend our Specialty Pharmacy to family and friends

CHOC Specialty Pharmacy

1201 West La Veta Ave, Suite B-224 | Orange, CA 92868
See Building #2 on the CHOC Campus Map: English | Spanish

Contact Us

Phone: 714-509-9118
Toll Free: (877) 794-2462 | (877) RX4-CHOC
Email: chocspecialtypharmacy@choc.org

Hours of Operation:
The Specialty Pharmacy Call Center is open Monday through Friday, 10 a.m. to 6 p.m. Pharmacists are on call 24/7 for urgent needs.

Holidays
CHOC Specialty Pharmacy will be closed on the following holidays: