CHOC is committed to protecting your privacy when you visit our web sites, so we want you to know what information we collect when you visit our site and how we use it. CHOC reserves the right to append or otherwise modify this Privacy Statement at any time, so please re-visit this page occasionally to check for updates.
Information We Collect
We collect various types of information from our visitors so we can adjust our site to meet our users’ needs and expectations. Some of this information is collected automatically through web analytics tools and other information is collected when you fill out one of the forms on our site.
Information Collected Automatically: The types of information your browser or internet session automatically sends us each time you visit our site, which we automatically collect, includes:
- Your browser
- You computer’s operating system
- Your navigation path, i.e., the URLs of where you come to our site from, which of our pages you visit, and where you go as you leave.
This information lets us see how users are finding our site, and it tells us which pages are visited the most often so we can make our web site more useful.
Information You Provide to Us: In addition to the information automatically collected by analytics, we also collect information that you provide to us when you fill out one of our online forms.
How We Use this Information: CHOC uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalize our web sites for you. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact.
Security
Wherever your personal information may be held within CHOC or on its behalf, we intend to take reasonable and appropriate steps to protect the personal information that you share with us from unauthorized access or disclosure.
Your Privacy
CHOC does not sell, rent, or trade any personal data submitted by visitors to our site to any third parties. The company respects the privacy of users visiting our site and will abide by all applicable laws concerning the release of personal information. On occasion we may use certain directory information that we have collected to send you information about products and services, or updates and other information we think may be of interest to you. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. Please contact ComplianceHotline@CHOC.org to request your name be removed from our lists or to change or modify your information.
Data you provide to us will be held in strict confidence by the company and will be used for company purposes only. We will not share your personal data with anyone else, unless you give us permission, or as may be required by law.
Links
Our privacy policies apply only to official CHOC web sites. This site contains links to other sites, including sites that may indicate a special relationship with us. While we do not disclose personally identifiable information to those operating these linked sites, we are not responsible for the privacy practices of such other sites. You should read the privacy policies of each site you visit to determine what information that site may be collecting about you.
SMS
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected during the SMS opt in process will not be shared with any third parties, including affiliate or business partners. The opt-in is not transferable to another party involved in the process. Your use of SMS is subject to your carrier’s terms of use, and CHOC is not responsible for any of those terms. View CHOC’s SMS terms.
Use of the MyCHOC app and the CHOC Link patient portal:
The MyCHOC app is a free app available for download from the Apple App Store (terms | privacy) and the Google Play Store (terms | privacy). Through this app you can access some of your or your child’s health information from the medical records maintained by Children’s Hospital of Orange County. Use of the MyCHOC app requires a CHOC Link account. CHOC Link is the patient portal for Children’s Hospital of Orange County. By using CHOC Link or the MyCHOC app, you agree to the Terms of Use for the CHOC Link patient portal.
CHOC does not collect or share utilization data or personal health information about visitors while using our CHOC Link patient portal or the MyCHOC app. For information about how medical information is used and disclosed, please view our Notice of Privacy Practices.
The MyCHOC app uses technologies developed by third parties, such as the Google Maps API. These technologies are not offered by CHOC, but by other entities. Your use of these technologies is subject to that entities’ website or application’s terms of use, and CHOC is not responsible for any of those terms.
HIPAA and Patient Privacy
CHOC is committed to respecting patient privacy and protecting patient health information. The following notices describe how medical information about you may be used and disclosed and how you can get access to this information. Please see our Notice of Privacy Practices for details.